Cancellation Policy
We understand that your plans can change, and we are dedicated to providing our users with the best possible service. For that purpose, please review our Cancellation Policy here:
1. General Cancellation Policy
If you cancel at least 7 business days before your reservation date, you are eligible to get a full refund. Cancellations made less than 7 business days prior to the check-in date are non-refundable.
2. Cancellation Process
Please contact us at info@bestukchoices.com or call us at +44 117 905 5000 to cancel your reservation in time. Make sure to receive cancellation confirmation for your backup record.
3. Refund Process
Reimbursements will be processed within the next 2 business days, upon receiving the cancellation request. These will be issued back using the original payment method at the time of each booking.
4. Changes to Bookings
Please note that additional fees may apply in case you need to change your reservation, for instance when modifying your schedule dates. Feel free to contact our online support team at +44 117 905 5000 or contact us at info@bestukchoices.com to change your booking.
5. Unexpected Circumstances
We will assist to modify or cancel your booking and get a full refund, without additional penalties in case extraordinary events may occur, such as natural disasters, pandemics, or other unexpected circumstances.
6. Policy Updates
Without prior notice, we reserve the right to change this cancellation policy for any reason at any time. It is your responsibility to revisit this cancellation policy from time to time. You agree to the terms outlined in this policy when engaging with our services.
Please contact our customer service team at +44 117 905 5000 or contact us at info@bestukchoices.com if you have any questions about this cancellation policy.